Pre Order Policy

Pre-Order Items: Please refer to your product listing for estimate arrival or release date of products. Although we aim to have your orders dispatched ASAP, due to the volume of orders received please note that you order could take 1-2 weeks to dispatch. For urgent orders, please contact hello@stephpaseplanners.com.au 

If you place an order containing more than one preorder items, your order will be dispatched according to the latest preorder dispatch times eg. if you order a drink bottle preorder due October and a Planner Preorder due December, your order will dispatch together within the planners dispatch timeframe.

All orders will be shipped via Australia Post with tracking sent directly to your email via AusPost. Sometimes these emails will sort into your junk folder, so please check if you’d like to follow your orders journey.