Reusable Travel Mug FAQs

  • Can I put my Reusable Travel Mug in the dishwasher?
    • While hand washing in warm soapy water (with a mild detergent) is recommended, your reusable travel cup is dishwasher safe, the lid however, is not. Do not use scourers.

  • How do I clean my Reusable Travel Mug?
    • While hand washing in warm soapy water (with a mild detergent) is recommended, your reusable travel cup is dishwasher safe, the lid however, is not. Do not use scourers.
  • How long will my drink stay hot in my Reusable Travel Mug?
    • This is not an insulated product, it is not made to keep the contents hot for extended periods. It will stay hot for the same amount of time as a standard mug in the same conditions. 

  • Is the Reusable Travel Mug leak proof?
    • This product is splash proof with a gently closing push lid with a slide-to-open style. You are not able to tip the mug upside down without the contents trickling out - so this is not a leak proof mug. Please always use caution when transporting warm contents.  

  • What is 'Inspirational' about this Reusable Travel Mug?
    • This Reusable Travel Mug has an inspirational affirmation engraved into the silicone sleeve to keep you inspired with every sip. There is also a keepsake affirmations card included inside the packaging of every mug.

  • Does the Reusable Travel Mug fit in a car cup holder? 
    • Yes, this Reusable Travel Mug will fit in most standard car cup holders. 

  • What is the Reusable Travel Mug made of? 
    • It is made from high-quality ceramic inside with an external food-grade silicone protective sleeve.
Need information about shipping or refunds? Please refer to our shipping and refund policy here: https://www.stephpaseplanners.com.au/pages/shipping-refund-policy and if you need more information, please don’t hesitate to contact our customer service team for assistance.